Renting and Returning

There are two ways to rent a bicycle:
• Touch the control panel with your membership card (pre-registered IC card), or
• Enter a 4-digit passcode each time you rent.

Renting with a passcode (4 digits)
(without a membership card)

Log in to My Page

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Log in to My Page on the website and designate a bicycle number.

* You can choose from the Bike Station or enter the bicycle number.

* After designating a bicycle on the website, the reservation is held for 20 minutes.

Choose from the Bike Station

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Designate the Bike Station.

Designate a bicycle

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Designate the bicycle.

* To check the remaining battery power, first turn on the power to the bicycle.

Getting the unlock passcode

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When you designate a bicycle, a 4-digit unlock pass code is displayed.
A bicycle reservation is held for 20 minutes after it is designated.

* The reservation can be canceled from My Page.

Keep in mind that the reservation will automatically be canceled after 20 minutes.

You will receive a 4-digit unlock pass code via email.

Start using the bicycle within 20 minutes

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Turn on power to the bicycle at the Bike Station and check the remaining battery power.

  1. (1)Press START on the control panel at the rear of the bicycle,
  2. (2)Enter the 4-digit unlock pass code to unlock the bicycle.
  3. * The fee is charged to your credit card when the bicycle is unlocked.

    * When you register an IC card (a membership card), you can unlock the > bicycle simply by touching the card to the bicycle's control panel. This lets you use the bicycle without getting a passcode and entering it.

Temporary parking (locking the bicycle)

Manually lock the bicycle with the key at the rear of the bicycle.

  • * Method of locking depends on the type of key.
  • * Fee continues to be charged while the bicycle is temporarily parked.
  • * If the key has an orange knob, lock the bicycle while pressing the orange knob.

When the bicycle is locked,
you will receive a confirmation email.

Temporary parking (unlocking the bicycle)

  1. (1)Press START on the control panel,
  2. (2)Touch it with your membership card (pre-registered IC card) or Osaifu-Keitai to unlock the bicycle.

Returning the bicycle

  1. (1) Manually lock the bicycle with the key at the rear of the bicycle.

  1. (2)Press ENTER
  2. (3) Return is complete when you see "Returned" on the display.
  3. * If you have difficulty locking it, turn the rear wheel slightly and try again. A spoke of the wheel may be blocking the key.

    You will receive a Return Complete confirmation email.

Renting with a membership card (IC card)

Turn on power on a bicycle at a Bike Station and check the remaining power in the battery.
  1. (1)PressSTARTon the bicycle's control panel,
  2. (2)Unlock the bicycle by touching the control panel with your membership card (pre-registered IC card) or Osaifu-Keitai.

* The fee is charged to your credit card when the bicycle is unlocked.

* Bicycles can be reserved from 20 minutes in advance. Bicycles that are reserved in advance from the website can be used by touching the card to the bicycle's operation panel. (It is not necessary to enter a 4-digit passcode.)

Temporary parking (locking the bicycle)

Please manually lock the bike at the back.

  • * Locking method varies depending on key type.
  • * The use fee will be charged even during temporary parking.
  • * If you have an orange knob, please lock it while pressing it.
When the bicycle is locked,
you will receive a confirmation email.

Temporary parking (unlocking the bicycle)

  1. (1)Press START on the control panel,
  2. (2)Touch it with your membership card (pre-registered IC card) or Osaifu-Keitai to unlock the bicycle.

Returning the bicycle

  1. (1) Manually lock the bicycle with the key at the rear of the bicycle.
    * If you have difficulty locking it, turn the rear wheel slightly and try again. A spoke of the wheel may be blocking the key.
  1. (2)PressENTER
  2. (3)Return is complete when you see "Returned" on the display.
You will receive a Return Complete confirmation email.

How to use an electric motor-assisted bicycle

  1. (1)Turn on the power and check the remaining power of the battery.
  2. (2)Turn on the lights when riding at night.
  3. (3)Wait about 2 seconds before stepping on the pedal.
    After waiting, you can ride the bicycle.
  • *Assistance starts after you start riding the bicycle, so please be careful when you start pedaling.
  • *These bicycles are for people who are 145 cm or taller.

Main points you check before riding the bicycle

  1. (1)Saddle
    Be sure the saddle is at a height where your toes touch the ground, and that it is secured tightly.
  2. (2)Remaining battery charge
    Be sure there is more than enough battery charge for the distance you plan to ride.
  3. (3)Are the brake shoes tight?
    Be sure the brake levers do not touch the handle bar when the wheels are locked.
  4. (4)Be sure the handle bars have no problems.
    Be sure the handle bars are perpendicular to the front wheel and are not loose, and that the handle bar cover can't be removed.
  5. (5)Bell
    Be sure the bell rings.
  6. (6)Attachment operation panel
    Be sure the green lamp flashes when you press the START button, and that the "Card/Code" display appears.
  7. (7)Air pressure in tires
    Press the tires to be sure there is enough air in them (no denting when you press).
  • When using the share cycle, please be sure to inspect the vehicle before boarding for safety.
  • In particular, the following points may lead to an accident while riding, so please check with particular emphasis.
  1. (1) Do not make the saddle extremely high.
    Is the rod part of the saddle inserted at least 12 cm into the vehicle body?
    *There is a limit line on the rod part that does not allow the saddle to be raised any further.
  2. (2)Make sure that the brakes work properly on both the left and right sides.
    Hold the brake lever and check if there is a gap of 3 cm or more with the steering wheel.
  3. (3)Make sure the tires are well inflated.
  • For vehicles that are out of order, we patrol and collect and repair them. However, due to the structure of the share cycle, there are cases where the previous user has returned the saddle with the saddle raised too much or punctured. We apologize for the inconvenience, but please be sure to check the above before using, and if there are any deficiencies, please use another vehicle.
    * If you return it to the same port within 5 minutes after unlocking, there is no usage fee.

    We appreciate your understanding and cooperation in order to use the service safely.