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Frequently Asked Questions

Please refer to the following.

Frequently Asked Questions

Cycle Rental Service [Ueda Chikuma Share Cycle] , Service Agreement

Ueda Chikuma Share Cycle Use of Service Agreement (PDF)


When using a bicycle, please obey "five rules for safe bicycle usage".

  • 1.In principle, bicycles must be used on the road, not on the sidewalk.
  • 2.Ride on the left-hand side of the road.(Riding on the right-hand side of the road is prohibited)
  • 3.Give way to pedestrians when riding on the sidewalk by riding slowly on the side closest to the road.
  • 4.Obey safety rules.
    →Do not ride while under the influence of alcohol.
    →Only one rider per bicycle.
    →Do not ride in parallel.
    →Use a light at night.
    →Obey traffic signals. Stop at traffic signals. Look both ways.
  • 5.Wearing helmet is recommended.
    (Helmets are a requirement for children 13 years or under)

Act on Specified Commercial Transactions

Name Ueda Area Share Cycle Promotion Council Office
Shinshu Chikuma Tourism Bureau
Address Ueda Area Share Cycle Promotion Council Office
〒386-8601 11-16 Ohtemachi 1 Ueda city, Nagano
Shinshu Chikuma Tourism Bureau
〒389-0821 2-12-10 Kamiyamada Onsen Chikuma City, Nagano
TEL

Ueda Ciyt Call Center
OPEN :9:00~18:00
TEL: 0268-23-7122

Shinshu Chikuma Tourism Bureau
OPEN:9:15~18:00
TEL:026-261-0300

CEO Ueda Area Share Cycle Promotion Council Office 
Satoshi Kunieda
Shinshu Chikuma Tourism Bureau
Masaki Wakabayashi
Web Site https://docomo-cycle.jp/ueda_chikuma/
Hire Rates We have indicated to the Fee and Rental Time page.
Time of Delivery Member's page and bicycles are available immediately after the completion of registration.
Payment Terms and Methods Basic plan : A fee for use of the use month will be added up, and you pay me from the credit card you registered by deferred payment. The billing date is different depending on each credit card companies.
1 day pass : Please purchase at "online" or Service counter.
Cancellation Please confirm the service term of service.